SALERefund policy
RIGHT OF WITHDRAWAL
Consumers have a right of withdrawal under the following conditions. A consumer is any natural person who enters into a legal transaction for purposes that predominantly are outside his or her trade, business, or profession:
1. Information Regarding the Right of Withdrawal
1.1 Right of Withdrawal
You have the right to withdraw from this contract within 30 days without giving any reason.
The withdrawal period is 30 days from the day on which you or a third party designated by you, who is not the carrier, has taken possession of the last item.
To exercise your right of withdrawal, you must inform us (Destillerie Kammer-Kirsch GmbH, Germany, Tel.: +49 721 955510, Fax: +49 721 550688, Email: info@kammer-kirsch.de) by means of a clear declaration (e.g. a letter sent by post, fax, or email) of your decision to withdraw from this contract. You may use the attached sample withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient that you send your notification concerning the exercise of the right of withdrawal before the withdrawal period has expired.
1.2 Consequences of Withdrawal
If you withdraw from this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. For this repayment, we will use the same means of payment as you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged any fees as a result of this repayment. We may withhold the reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You must send back or hand over the goods to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You bear the direct cost of returning the goods. The direct costs of returning goods which, by their nature, cannot be returned by normal post (freight forwarding goods), are estimated at a maximum of approximately 75 euros for each such item.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
1.3 Exclusion or Premature Expiry of the Right of Withdrawal
The right of withdrawal expires prematurely in the case of contracts for the delivery of sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal was removed after delivery.
The right of withdrawal also expires prematurely in the case of contracts for the delivery of audio or video recordings or computer software in a sealed package if the seal has been removed after delivery.
The right of withdrawal does not apply to consumers who, at the time of conclusion of the contract, are not a citizen of a member state of the European Union and whose sole place of residence and delivery address is outside the European Union at the time of conclusion of the contract.
1.4 General Notes
1. Please avoid damage and contamination of the goods. Please return the goods in their original packaging with all accessories and all packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please use suitable packaging to provide adequate protection against transport damage.
2. Please do not return the goods to us freight collect.
3. Please note that the above points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
2. Withdrawal Form
If you wish to withdraw from the contract, please complete this form and return it to us.
To:
Destillerie Kammer-Kirsch GmbH
Hardtstr. 35-37
76185 Karlsruhe
Germany
Fax: +49 721 550688
Email: info@kammer-kirsch.de
I/we (*) hereby withdraw from the contract concluded by me/us (*) for the purchase of the following goods (*) / provision of the following service (*)
_______________________________________________________
_______________________________________________________
Ordered on (*) ____________ / received on (*) __________________
________________________________________________________
Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only in case of notification on paper)
_________________________
Date
(*) Delete as appropriate